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Inclusion financière et populations précarisées : effets des business models des services financiers en France

Abstract : This research was conducted in order to contribute to the enrichment of knowledge onfinancial inclusion. Starting from the premise that the sustainability of a business depends onits economic balance, whether built on the basis of private, public or mixed resources, wequestioned the relationship between financial inclusion and deprived populations focusing onthe effects of the financial services’ business models, limiting ourselves to the French market.We demonstrate that despite a French regulation, seemingly protective for consumers andinclusive-oriented, current banking models maintain exclusion. Improving the conditions ofaccess to and use of financial services by insecure people is conditioned by developments thatthe market alone cannot organize.We conclude further that measures tested by the Government or the voluntary sector to fightagainst banking exclusion do only match the needs of excluded people for certain profiles, incertain contexts. Moreover, the assumption of the sustainability of their business modelscannot be confirmed.Finally, we argue and justify that, as regards financial services, a sustainable and inclusiveeconomic model is conditioned by socio-economic transformations. The first one refers to theformalization of the access to the currency as a service of general interest, the second onecomes from the rehabilitation of the value of savings.Financial inclusion is not intended to address the problem of resource level, but consideringthe finding of recurring liquidity credit needs, it progresses when offers that avoid damagingthe living conditions of the borrower are spread. This is the objective of the proposed model.
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Fabienne Pinos. Inclusion financière et populations précarisées : effets des business models des services financiers en France. Economies et finances. Université de Bordeaux I, 2015. Français. ⟨tel-01972965⟩

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